Yark Chrysler Earns 2017 Customer First Award for Excellence

Fiat Chrysler Automobiles US recently announced that Yark Chrysler Jeep Dodge Ram of Toledo, OH, has earned the 2017 Customer First Award for Excellence, thanks to our high standard of customer service. At Yark Chrysler Jeep Dodge Ram, we hold customer satisfaction as one of our highest priorities, and we’ve got a staff that is recognized not only by the experts, but by our loyal customers.

Customer First Award Rigor

The Customer First Award for Excellence has been designed by FCA, J.D. Power and dealer partners to improve customer satisfaction within the Chrysler, Jeep, Dodge, Ram and Fiat dealership network in the United States. The main focus was placed on service experience, employee training and facility condition. All of FCA’s 2,600 dealerships across the US are eligible to pursue and earn this elite award on an annual basis. Tested in five categories (Facility Certification, Performance Measures, Training Certification, Employee Surveys and Process Validation), only a dealership that passes all with flying colors is awarded the certificate.

Fiat-Chrysler Dealerships Recognized Across the Board

In the inaugural year of the award, 2016, 124 dealerships received the certificate. For 2017, FCA dealerships smashed the previous record by more than tripling last year’s number to 384. FCA US dealerships that have earned the Customer First Award are recognized by customers as leaders in customer sales and service experience. About 24 percent of all FCA retail sales volume in the U.S. came from Customer First Award-winning dealerships. Elite stores, including Yark Chrysler Jeep Dodge Ram, can be recognized from the logos indicating that they’ve been awarded the Customer First Award for Excellence.

Yark Chrysler is Continually Recognized

Yark Chrysler Jeep Dodge Ram has for years been recognized for not only its customer service, but its selection and employee satisfaction. Last year, five Yark Automotive Group dealerships were among the Automotive News’ annual list of the top 100 best dealerships in the country to work for, with Yark Subaru coming in at the top as the best in the nation. Multiple local publications regularly recognize Yark dealerships as the best place in the area to buy a car – new or used. Because buying a car elsewhere can be a stressful experience, come to Yark Chrysler Jeep Dodge Ram in Toledo,OH, where our staff holds your happiness in high regard.

To find new cars for sale in Ohio visit the best Chrysler Jeep dealership in Toledo, OH, near Sylvania, OH.

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